Government and Legal

Gold Coast City Council
Administration Centre
135 Bundall Road, Bundall
PH: 1300 130 854 | (07)5582 8211
After hours emergency phone 1800 637 000

Australian Tax Office
Account inquiries 13 28 61
Translating and interpreting 13 14 50

Australian Customs Service
PH : 1300 363 263

Centrelink is a government agency with a range of Commonwealth services, so people can get the help they need in one place
Ph: 13 1021 | 132 88 50 | 1800 641 459

Dept of Employment and Industrial Affairs 
The department has a focus on employment growth through the key economic drivers of mining and energy, primary industries and fisheries, tourism.
PH: 13 25 23 |  (07) 3404 6999

Dept of Immigration and Border protection
Visas, resident return, tourist/student extensions, citizenship application, interviews arranged, general and business migration advice.

Translating/Interpreting Phone: 13 14 50
Citizenship Phone: 13 18 80.
General Phone: 13 18 81

Fair Work Australia
Fair Work Australia is the national workplace relations tribunal. It is an independent body with power to carry out a range of functions for employment assistance.
PH: 13 13 94

GC Community Legal Centre and Advice Bureau Inc.
Unit 2/18 Bay St (Cnr Bay and Rawlins Sts) Southport 4215
PH:(07) 5532 9611
E:  office@

Centrelink services and programs for migrants and refugees:

Interpreter Services – available at interviews.
Languages, Literacy and Numeracy Programme
National Office of Overseas Skills Recognition – helps overseas-trained professionals gain recognition of their qualifications in Australia.
Financial Information Services – free, independent, expert financial information.
Legal Aid -legal help
Someone to deal with Centrelink for you – information about how you can authorise another person to deal with Centrelink for you.
Centrelink International Services – pensions from other countries, Social Security payments for customers who are outside Australia.